Case Study:
Enhancing Employee Retention through Engagement Surveys
A client faced a significant challenge with employee turnover. Despite offering competitive salaries and benefits, the company noticed a steady decline in employee retention rates over the past two years. To address this issue, it was decided to conduct an engagement survey to understand the underlying factors affecting job satisfaction and employee retention.
After designing a comprehensive engagement survey that included questions related to various aspects of the workplace, such as work-life balance, career development opportunities, management support, and workplace culture. The survey was distributed to all employees, and responses were collected anonymously to ensure honest feedback.
The survey results revealed several critical insights:
Work-Life Balance
A significant number of employees expressed concerns about their work-life balance, citing long working hours and high stress levels as major issues.
Career Development
Many employees felt that there were limited opportunities for career growth and development within the company.
Management Support
Employees highlighted the need for better communication and support from their managers.
Workplace Culture
While most employees appreciated the company's innovative culture, some felt that there was a lack of inclusivity and diversity.
Based on the survey findings, a comprehensive action plan was developed to address the identified issues:
Flexible Work Arrangements
The company introduced flexible work hours and remote work options to help employees achieve a better work-life balance.
Career Development Programs
New training and development programs were launched to provide employees with opportunities for skill enhancement and career advancement.
Manager Training
Managers received training on effective communication, leadership, and providing support to their teams.
Diversity and Inclusion Initiatives
The company implemented initiatives to promote diversity and inclusivity within the workplace.
